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040 76691-0
040 76691-2222
Online-Banking/Karten sperren
116 116
Service-Telefon Kreditkarten
0681 9376-4599
Service-Telefon S-ID-Check
0681 9376-4947
Service-Support Mobiles Bezahlen
0711 2204 0950
Versicherungsschaden melden
0800 175 0844

*Wir sind telefonisch von Montag bis Freitag von 08:00 Uhr bis 18:00 Uhr für Sie da.

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Instructions and help

Online banking made easy

Instructions and help

Online banking made easy

  • Online banking guides
  • Step-by-step instructions
  • Information on various topics

Online banking guides

Everything you need to know about online banking from your computer, smart phone or tablet – from making payments to setting up standing orders. What you’ll need: a Sparkasse account, internet access and, optionally, the App Sparkasse for your smartphone. You can authorise your transactions easily and securely with pushTAN or chipTAN.

This page explains how to set up and use these apps. We also have many other guides for everything to do with online banking.

Set up

Set up and login

Setting up apps, getting your login details

Financial status in the App Sparkasse

App Sparkasse · pushTAN

Setting up your App Sparkasse with pushTAN · Instructions

The App Sparkasse allows you to keep an eye on all of your accounts. This guide explains how to set up the App Sparkasse and the S-pushTAN-App.

Set up S-pushTAN on your smartphone


Setting up the S-pushTAN-App · Instructions

The S-pushTAN-App allows you to easily and securely authorise online banking transactions. This guide explains how to set it up and what you’ll need to do so.

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